Shipping policy
1. Order Processing
- All orders are carefully packed and dispatched within 2–4 working days after order confirmation.
- We prepare and ship all products in small batches to ensure freshness and quality.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Partners
- We partner with trusted courier services like Anjani, Shree Maruti, and Delhivery to ensure safe and timely delivery across India.
- In some rural or remote areas, delivery times may vary depending on local courier availability.
3. Estimated Delivery Time
- Metro cities: 3–5 working days
- Other cities / towns: 5–8 working days
- Remote or rural areas: 7–10 working days
Please note that these are estimated timelines and may vary due to weather, holidays, or unforeseen delays.
4. Shipping Charges
- Free shipping may be applicable for orders above ₹999.
- For smaller orders, standard shipping charges will be displayed at checkout before payment.
5. Order Tracking
- Once your order is dispatched, you will receive a tracking link via WhatsApp to monitor your shipment status in real time.
6. Delays or Issues
- In rare cases of delay or courier issues, please contact us at:
Akshada Surve
Phone: 9766354774
Support Hours: 10 AM – 6 PM (Except Sunday)
- We will coordinate with our courier partners to ensure your order reaches you as soon as possible.
7. Damaged or Missing Packages
- If your package is damaged or tampered with upon delivery, please do not accept it.
- Contact us immediately with your order number and photos, and we will help resolve the issue promptly.
8. Delivery Areas
- Currently, we ship within India only.
- For bulk or export orders, please contact us directly for special arrangements.
9. Payment Policy
- We currently do not offer Cash on Delivery (COD).
- As we deal with grocery products and receive orders from various locations across India, we accept prepaid orders only.
- We assure reliable service and full support throughout your order process.
